Spidell Webinars FAQs

How does registration work?

1. Register online at www.caltax.com, call (714) 776-7850, or fax order form to (714) 776-9906.
   
   
2. Be sure to provide the name, license number, and e-mail address for all CPE recipients.
   
   
3. Approximately one week before the webinar, you will receive an e-mail that contains a link “Want to prepare your system ahead of time?” It is important to click on the link and follow the instructions, as it will ensure system compatibility. (Additional attendee CPE recipients will not get this e-mail.)
   
   
4. We will e-mail the webinar specifics by 5:00 p.m the day before the webinar to the primary registrant. The e-mail will include your link to join the webinar and the course materials.
   
   
5. Additional CPE attendees will be sent an e-mail with instructions on how to receive their CPE credit after the webinar. These attendees must take a short exam to get credit.

What are the requirements for listening to a Spidell webinar?

You must have the ability to connect to the internet and computer speakers to listen to the presentation.

What should I expect when registering for a Spidell Webinar?

Approximately one week prior to the webinar date, Spidell will send you an e-mail requesting that you test your system in preparation for the webinar.
(Additional CPE recipients will not receive this notice, it is only sent to the person ordering the live presentation).

The day before the webinar, Spidell will send you an e-mail containing the links to test your system if you have not already done so, a link to the webinar materials and the instructions for logging into the webinar.

Additional CPE recipients will receive an e-mail once the webinar is completed with instructions for logging into our self study website and completing a short exam for their continuing education credits.

How do I register employees for the additional CPE?

If registering online, go ahead and order multiple CPE products. Once the information is processed into our system, a Spidell representative will contact you for the name, e-mail address, and professional license number for each recipient.

We can also provide access to a physical registration form that you can fill out and send in to us for registration where you can list each additional CPE registrant’s information (e-mail, name, professional license number)

When should I log into the webinar?

Following the JOIN LINK in the instruction e-mail you received the day before, you can log into the webinar in preparation up to 30 minutes before the webinar begins.

What happens when the presentation is over?

We keep the webinar session open after the presentation is completed in case you have any delays based on your internet connection.

What if I have a question about the webinar?

You will have the ability to send a message to a moderator through the chat feature through the company hosting our presentation. If your question does not get answered during the presentation, our speakers will do their best to follow up after the presentation.

How do I get my CPE or Credit from the presentation?

If you are the initial registration and were the person logged in to the session, you will have the option of answering the polling questions throughout the presentation, the polling questions verify that you were present during the presentation and as long as you answer 75% of them, your credit will be given based on the live presentation. Your certificate of completion will be sent to you by e-mail within 24 hours of the presentation.

If you are an additional CPE registrant, you will need to take a short exam once the presentation has concluded to receive your certificate of completion. The test will be accessed and completed through our online self study website and your certificate will be available once you have passed the exam.

What do I get when I register for a webinar?

You receive access to the live webinar presentation and the ability to have others watch and listen with you on one computer. You also get CPE. To receive credit for the CPE, you must answer 75% of the polling questions throughout the presentation. If you fail to answer enough questions, you will be sent a short exam to take shortly after the webinar ends.

Additional purchased CPE recipients must complete the online exam once the presentation is over to receive credits.