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Mandatory e-Pay election being ignored by FTB

November 03, 2016 • Suzanne Cloutier • Log In to Post Comments

My client filed an e-Pay waiver request which apparently was accepted.  However, he received another bill for the same period and amount as if they are ignoring their own acceptance letter.  Does anyone know how to handle this? 


I would contact the Practitioner hotline. Be aware that the instructions state: "You must pay electronically until we notify you we approved your waiver request." so if the FTB hasn't responded, the e-pay requirement could still be applicable.


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