Contact information for Middle Class Tax Refund Payment debit cards

Middle Class Tax Refund payments were distributed by debit card in 2022 and early 2023, and recipients that have not activated their payment card will receive a reminder letter that includes instructions on how to activate the debit card. (FTB Tax News (June 2023)) If a taxpayer receives one of these reminder letters and needs additional assistance, the taxpayer should directly contact the debit card issuer, Money Network, at (800) 240-0223 .

Taxpayers can also set their debit card PIN and check their balance by calling the number above.

Remember that these payments are not taxable for federal or state income tax purposes and should not be reported as income. They are also not refunds of personal income tax overpayments.