IRS will not be answering calls if government shuts down

The IRS has released its contingency plan should the government shut down this weekend. For the first five days of the shutdown, the IRS will:

•    Close its call centers, meaning no calls will be answered;
•    Close its taxpayer assistance centers;
•    Stop issuing all non-automated refunds;
•    Stop processing transcripts, other than disaster relief transcripts;
•    Cease responding to correspondence; and
•    Cease audits, unless the statute of limitations may lapse.

However, the IRS will continue to ensure that tax payments are processed during the shutdown.

The IRS will reevaluate these contingencies should the shutdown last longer than five days.

The continency plan is available at:

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