EDD launches new UI claim identity verification system - Spidell

EDD launches new UI claim identity verification system


The EDD unveiled its new ID.me identity verification system after opening up its claim processing system that was shut down for two weeks to address the hundreds of thousands of unprocessed unemployment insurance claims. (EDD News Release No. 20-52) The new ID.me system is an automated identification verification process that uses multiple data sources to authenticate identity documents or a virtual in-person session requiring specific knowledge of an individual’s financial history. The EDD aims to have more than 90% of unemployment insurance claims processed automatically, reducing the current 40% of cases that have been flagged to be processed manually.