A website, a lawsuit, and a pizza place
Yesterday was Pi Day, so it's only fitting that a piece of one of this week's Tribune articles is devoted to pizza (kind of…we'll get there in 30 minutes or less).
There's just one month to go until April 15, and if you didn't notice the FTB's upgraded website1 when it launched last summer, you're certainly aware of it now. The differences are plain to see: Your old FTB bookmarks don't work, many older tax forms and Board of Equalization appeals are no longer available for download, and the site as a whole has been redesigned. Topping it all, the website's search function was widely panned by users upon launch because the results it delivered were only a small slice of what was actually available on the website.
Despite the early problems, the new website wasn't a half-baked idea on behalf of the FTB. The agency had to carry out the changes after the 2017 passage of AB 434,2 which required state websites to meet the latest Web Content Accessibility Guidelines.
Government agencies aren't the only entities dealing with accessibility issues. Domino's is facing a lawsuit from a blind man who was unable to order food using either Domino's website or mobile app because they weren't compatible with his screen-reading software.3 That left him without access to exclusive discounts that aren't available when placing orders on the phone or in a store.
The man's attorneys cited the Americans with Disabilities Act in their argument before the Ninth Circuit, which sided in his favor. Domino's appealed to the Supreme Court, which last fall declined to hear the case and tossed it back to the Ninth Circuit for a possible trial.
Editor's note: We apologize if any of the preceding pizza puns left you annoyed.