So…the IRS’s Taxpayer Advocate service has published an online interactive map of the IRS’s internal operations. And holy cow! This mall map from hell looks like it comes from the Hitchhiker’s Guide to the Galaxy (the 2005 remake starring Martin Freeman, not the actual book). To help you visualize, I’ve included a small version of the map here. For the full experience, the map can be found here: https://www.taxpayeradvocate.irs.gov/get-help/roadmap/?notice=29179.
The Taxpayer Advocate is really not doing the IRS any favors, considering snarky individuals (like me) who may (fairly or unfairly) seek to compare IRS employees to Vogons, who are described by the Hitchhiker’s Guide to the Galaxy as:
Not actually evil, but bad-tempered, bureaucratic, officious and callous. They wouldn’t even lift a finger to save their own grandmothers from the Ravenous Bugblatter Beast of Traal without orders – signed in triplicate, sent in, sent back, queried, lost, found, subjected to public inquiry, lost again, and finally buried in soft peat for three months and recycled as firelighters.
Well, if that doesn’t provide a description of what this map looks like, as well as this practitioner’s personal experience trying to call or paper-file anything with the IRS, then I don’t know what does!